Accessibility Statement

This accessibility statement applies to:
www.hace.ac.uk
This website is run by:

Hounslow Adult and Community Education

We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software .
We’ve also made the website text as simple as possible to understand.
Please visit AbilityNet for advice on how to make your device easier to use if you have a disability.

Reporting accessibility problems with this website

This website is intended to meet at least level 2 (AA) of the W3C's Website Accessibility Initiative (WAI) Guidelines). For more information about the WAI Guidelines see: W3C Web Content Accessibility Guidelines.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact:
webenquiries@hace.ac.uk

We will respond to your feedback in 7 working days

How accessible this website is

We know some parts of this website are not fully accessible:
  • You cannot change the font with the in-built tools in your browser.
  • Our online enrolment form may not be fully readable by some screen reader software. 
  • Our online course search form may be difficult to navigate with just a keyboard. We are working on replacing this form in the near future for a much improved and accessible version.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact:
webenquiries@hace.ac.uk
We will look at your request and come back to you in 7 days.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact Us

HACE Meadowbank Centre

Community Close

Hounslow

TW5 9QX

020 8583 6000